Welcome to Elliott Affiliates, Ltd.’s Knowledge Center, where you will find information relevant to owners, occupiers, investors, and contractors in the commercial real estate space. While Elliott’s core focus in the janitorial services segment is about creating clear performance- and outcome-based contract scopes of work and guiding their delivery using a continuous improvement process that delivers exceptional results. Organizations that engage contractors have a myriad of factors to consider when engaging and managing contracted services.
Around-the-Clock Floor Care: Maintaining Hard Floors in High-Traffic Facilities
This 59-minute ISSA webinar discusses "tips on keeping your facility’s floors in prime condition without significantly disrupting building needs," such as "scheduling the best times to clean and restore flooring in high-traffic areas" and "choosing equipment and accessories that simplify floor cleaning and restoration processes."
The Future of Facility Care: Integrating Automation & Sustainability
This 51-minute ISSA webinar discusses "the latest advancements in automated maintenance solutions" that "not only improve operational efficiency but also significantly reduce environmental impact," and "how to leverage data analytics to optimize resource usage, enhance indoor air quality, and ensure compliance with sustainability standards."
Facility Cleaning Decisions (May / June 2025 Edition)
The May / June 2025 edition of the Facility Cleaning Decisions magazine discusses "natural disaster preparation and recovery" (P. 6-8), "current trends and overcoming... challenges" for the cleaning industry (P. 12-15), how to "improve cleaning performance while contending with staff and budget issues" in the context of floor maintenance (P. 16-18), and "making the case for SOP [standard operating procedure] development" when managing educational facilities (P. 20-21).
The Robot Revolution: AI, Autonomy & the Future of Cleaning
This 43-minute ISSA podcast (Episode 12 of the "Hard Refresh" series) discusses "the future of robotics in the cleaning industry": "how AI and robotics are transforming facility management without replacing frontline workers"
Bridging the Language Gap: Overcoming Training Obstacles for Spanish Speaking Staff
This 60-minute ISSA webinar discusses "practical, field-tested strategies to improve multilingual training, streamline communication, and create a workplace where everyone... can succeed"
Cleaning Maintenance & Management (May / June 2025 Edition)
The May / June 2025 edition of the Cleaning Maintenance & Management magazine discusses "implementing autonomous mobile robots into your cleaning program" (P. 8-10), "protecting women from cleaning chemical hazards" (P. 12-14), "maintaining niche sustainable flooring" (P. 22-25), "mitigating hearing loss risks for facility service workers" (P. 26-28), "navigating the challenges of school floor care" (P. 36-37), "preventive cleaning strategies and floor renewal systems" to "extend the life of flooring" (P. 40-41), and "data-driven workloading" (P. 42-44).
Cleaning with Purpose: Ergonomics, ESG, and Results that Matter
This 25-minute ISSA interview discusses "how facility managers can protect frontline workers from preventable injuries through ergonomic best practices," "the shift from task-based to results-based cleaning," "how cleaning is valued in different parts of the world," and "environmental, social, and governance (ESG) goals in cleaning operations."
Integrating Smart Tech: Revolutionizing Your Cleaning Practice with AI
This 57-minute ISSA webinar discusses "strategies for cleaning companies and facilities to consider when integrating new technologies" related to AI and automation in general
Facility Cleaning Decisions (March / April 2025 Edition)
The March / April 2025 edition of the Facility Cleaning Decisions magazine discusses "improving efficiency with tools that are ergonomic and versatile" in the context of commercial cleaning (P. 6-8), accessibility of handwashing options such as no-touch solutions" (P. 9-11), "how Chicago Public Schools benefits from shifting to in-house cleaning programs" (P. 12-15), "how the labor shortage is impacting the cleaning industry" (P. 16-17), and Fairfield University's efforts to "stop waste at the source" (P. 20-22).
Cleaning Maintenance & Management (March / April 2025 Edition)
The March / April 2025 edition of the Cleaning Maintenance & Management magazine discusses the results of the 2025 CMM In-House / Facility Management Benchmarking Survey Report (P. 12-15), "defining cleaning for health through metrics" (P. 16-17), "look[ing] beyond the 'spray-and-pray' model to eliminate pests" (P. 18-19), the ISSA "community of practice" initiative "to empower cleaning professionals" (P. 24-26), and "carpet fiber identification" via burn or chemical tests (P. 34-35).
International Take on Cleaning Trends
In this 20-minute interview at the NFMT 2025 conference in Baltimore, Daniëlle Inostroza from RAI Amsterdam discusses "how European trends are influencing U.S. cleaning practices." Topics covered include robotics, sustainability, and "adoption of VR and AR technology for staff training."
Human-robot Collaboration 2.0: Precision partnerships for future-ready FM
IFMA FMJ article on how robots could be used in facility management in a collaborative manner alongside human workers