Welcome to Elliott Affiliates, Ltd.’s Knowledge Center, where you will find information relevant to owners, occupiers, investors, and contractors in the commercial real estate space. While Elliott’s core focus in the janitorial services segment is about creating clear performance- and outcome-based contract scopes of work and guiding their delivery using a continuous improvement process that delivers exceptional results. Organizations that engage contractors have a myriad of factors to consider when engaging and managing contracted services.
Facility Cleaning Decisions (May / June 2025 Edition)
The May / June 2025 edition of the Facility Cleaning Decisions magazine discusses "natural disaster preparation and recovery" (P. 6-8), "current trends and overcoming... challenges" for the cleaning industry (P. 12-15), how to "improve cleaning performance while contending with staff and budget issues" in the context of floor maintenance (P. 16-18), and "making the case for SOP [standard operating procedure] development" when managing educational facilities (P. 20-21).
The Robot Revolution: AI, Autonomy & the Future of Cleaning
This 43-minute ISSA podcast (Episode 12 of the "Hard Refresh" series) discusses "the future of robotics in the cleaning industry": "how AI and robotics are transforming facility management without replacing frontline workers"
Bridging the Language Gap: Overcoming Training Obstacles for Spanish Speaking Staff
This 60-minute ISSA webinar discusses "practical, field-tested strategies to improve multilingual training, streamline communication, and create a workplace where everyone... can succeed"
Cleaning Maintenance & Management (May / June 2025 Edition)
The May / June 2025 edition of the Cleaning Maintenance & Management magazine discusses "implementing autonomous mobile robots into your cleaning program" (P. 8-10), "protecting women from cleaning chemical hazards" (P. 12-14), "maintaining niche sustainable flooring" (P. 22-25), "mitigating hearing loss risks for facility service workers" (P. 26-28), "navigating the challenges of school floor care" (P. 36-37), "preventive cleaning strategies and floor renewal systems" to "extend the life of flooring" (P. 40-41), and "data-driven workloading" (P. 42-44).
Cleaning with Purpose: Ergonomics, ESG, and Results that Matter
This 25-minute ISSA interview discusses "how facility managers can protect frontline workers from preventable injuries through ergonomic best practices," "the shift from task-based to results-based cleaning," "how cleaning is valued in different parts of the world," and "environmental, social, and governance (ESG) goals in cleaning operations."
Integrating Smart Tech: Revolutionizing Your Cleaning Practice with AI
This 57-minute ISSA webinar discusses "strategies for cleaning companies and facilities to consider when integrating new technologies" related to AI and automation in general
Facility Cleaning Decisions (March / April 2025 Edition)
The March / April 2025 edition of the Facility Cleaning Decisions magazine discusses "improving efficiency with tools that are ergonomic and versatile" in the context of commercial cleaning (P. 6-8), accessibility of handwashing options such as no-touch solutions" (P. 9-11), "how Chicago Public Schools benefits from shifting to in-house cleaning programs" (P. 12-15), "how the labor shortage is impacting the cleaning industry" (P. 16-17), and Fairfield University's efforts to "stop waste at the source" (P. 20-22).
Cleaning Maintenance & Management (March / April 2025 Edition)
The March / April 2025 edition of the Cleaning Maintenance & Management magazine discusses the results of the 2025 CMM In-House / Facility Management Benchmarking Survey Report (P. 12-15), "defining cleaning for health through metrics" (P. 16-17), "look[ing] beyond the 'spray-and-pray' model to eliminate pests" (P. 18-19), the ISSA "community of practice" initiative "to empower cleaning professionals" (P. 24-26), and "carpet fiber identification" via burn or chemical tests (P. 34-35).
Human-robot Collaboration 2.0: Precision partnerships for future-ready FM
IFMA FMJ article on how robots could be used in facility management in a collaborative manner alongside human workers
Sanitary Maintenance (January / February 2025 Edition)
The January / February 2025 edition of the Sanitary Maintenance magazine discusses "adapting to autonomous floor equipment" (P. 12-14), "adapting to ADA" regulations in the context of restrooms (P. 15-17), and expected labor supply challenges in the jan/san industry (P. 18-19).
Productive Cleaning: Ensuring Satisfaction While Maintaining Efficiency
IFMA FMJ article on how "machine design" via an "ergonomics-first approach" and "proactive maintenance" can lead to "a better user experience" for the cleaning staff
Facility Cleaning Decisions (January / February 2025 Edition)
The January / February 2025 edition of the Facility Cleaning Decisions magazine discusses "how to manage competing work preferences on a custodial team" (P. 8-9), the results of the 2024 FCD Complaints Survey on "common occupant complaints and how facility managers respond" (P. 10-15), usage of cleaning chemicals with a near-neutral pH "and how they work" (P. 16-18), and choosing the right type of vacuum for the application (P. 19-21).