Welcome to Elliott Affiliates, Ltd.’s Knowledge Center, where you will find information relevant to owners, occupiers, investors, and contractors in the commercial real estate space. While Elliott’s core focus in the janitorial services segment is about creating clear performance- and outcome-based contract scopes of work and guiding their delivery using a continuous improvement process that delivers exceptional results. Organizations that engage contractors have a myriad of factors to consider when engaging and managing contracted services.
BSC Balancing Act: Facility Image vs. Cost Control
This 58-minute ISSA webinar discusses how building service contractors (BSCs) can handle the "challenges of maximizing facility services quality while minimizing margins"
The Human-AI Partnership: Why FM’s future is about augmentation, not automation
IFMA FMJ article on the proper usage of AI to "amplify [the] expertise and strategic impact" of facility managers through a "division of labor" to "maximiz[e] both technological efficiency and human insight"
The Clean Revolution: Chemical, Smart Tech, Biomes, and Robotic Forces Converge
This 14-minute ISSA interview discusses "the four major innovation forces that are transforming the cleaning industry: chemical innovation, smart technology, biome control, and robotics."
Contracting Profits (November / December 2025 Edition)
The November / December 2025 edition of the Contracting Profits magazine discusses "cleaning for health and safety" (P. 6-8), "emerging trends in commercial cleaning according to industry leaders" (P. 13-14), the results of the 2025 Facility Executives' Contractor Expectations Survey (P. 16-19), and how employees can "keep things running when leaders are away" (P. 20-21).
The Predictive Edge: A roadmap for smarter FM
IFMA FMJ article on the adoption of a "predictive maintenance" strategy in order to avoid "unplanned downtime, costly emergency interventions, energy inefficiencies, and compliance violations"
Beyond Comfort: FM’s role in workplace ergonomics & injury prevention
IFMA FMJ article on the facility manager's "role in supporting injury prevention by coordinating ergonomics initiatives"
Cleaning Schedules Set by Plants
Cleaning Maintenance & Management article on the emerging technology of using "sensor-equipped plants" for the purpose of "predictive cleaning"
60 Seconds to Competent: Why Microlearning Beats the 3-Hour Training Session
This 61-minute ISSA webinar discusses how the "microlearning" approach (short-form and often in an electronic format) approach might make sense for training in the cleaning and restoration industry.
Cleaning Maintenance & Management (November / December 2025 Edition)
The November / December 2025 edition of the Cleaning Maintenance & Management magazine discusses the results of the 2025 Building Service Contractor Benchmarking Survey Report (P. 8-12), "mold remediation protocols" (P. 14-16), "three ways to make hygiene training engaging and effective" (P. 22-23), "connect[ing] cleaning and air quality for healthy indoor spaces" (P. 24-26), "look[ing] beyond price when choosing a pest control service" (P. 35-37), safety and health concerns for cleaning staff working the night shift (P. 38-41), the importance of odor control in facilities (P. 42-43), and "welcoming the next generation of cleaners" (P. 46-48).
Facility Cleaning Decisions (November / December 2025 Edition)
The November / December 2025 edition of the Facility Cleaning Decisions magazine discusses "how to motivate cleaning teams through engagement and recognition" (P. 6-7), potential benefits of day cleaning (P. 8-9), the results of the 2025 Facility Cleaning Decisions Salary Survey regarding cleaning managers (P. 10-14), usage of virtual reality (VR) technology for "training maintenance and janitorial workers" (P. 15-17), addressing vape usage in schools (P. 18-19), and the possible negative implications of reducing vacuuming frequency (P. 20-22).
Building Services Management (November 2025 Edition)
The November 2025 edition of the Building Services Management magazine discusses "safe practices for working in winter weather" (P. 12-14), "modern ways to attract and retain cleaning employees" (P. 18-19), avoiding "moisture issues" with LVT floors (P. 20-21), "facility maintenance to keep students safe at school" (P. 26-27), "empowering cleaning staff" (P. 30-31), and usage of UV light in healthcare settings to reduce infection risk (P. 32-35).
Predictive Intelligence in Smart Buildings: Transforming Restroom Management
This 47-minute ISSA webinar with Kimberly-Clark Professional (KCP) discusses "how smart building technologies are revolutionizing facility operations," "how restrooms ... are becoming a strategic asset in the smart building ecosystem," and "how predictive restrooms management ... help[s] facilities move from reactive maintenance to proactive maintenance."