Welcome to Elliott Affiliates, Ltd.’s Knowledge Center, where you will find information relevant to owners, occupiers, investors, and contractors in the commercial real estate space. While Elliott’s core focus in the janitorial services segment is about creating clear performance- and outcome-based contract scopes of work and guiding their delivery using a continuous improvement process that delivers exceptional results. Organizations that engage contractors have a myriad of factors to consider when engaging and managing contracted services.

Beyond Automation: How SAVI 360 Supports Frontline Cleaning Teams

In this 23-minute ISSA interview, Optisolve representative Sanjaya Abeysinghe provides a demo of how their AI-powered "SAVI 360" platform can "[help] contractors and facility managers improve cleaning outcomes, drive accountability, and raise standards across facilities of all types."

The AI Advantage

IFMA FMJ article on possible applications of AI tools in facility management, such as predictive / preventive maintenance, energy optimization, routine task automation, safety / security enhancements, space utilization, and indoor air quality

Biometrics, Buy-In & Behavioral Change

This 37-minute ISSA podcast (Episode 19 of the "Hard Refresh" series) discusses "biometric tech in the janitorial world... and why success has way more to do with people than software."

Unlocking Savings and Improving Cleaning Performance: The Importance of Accurate Chemical Dilutions

In this 57-minute ISSA webinar, representatives from 3M discuss "the importance of accurate chemical dilutions" for "cleaning performance."

ISSA Today (July / August 2025 Edition)

The July / August 2025 edition of the ISSA Today magazine discusses "the causes and contaminants affecting indoor air quality" (P. 10-12), "the power of AI agents" for automating repeatable tasks (P. 14-15), "defining cleaning for health through metrics" (P. 16-18), and "strategic execution" of "your facility management plan" (P. 26-30).

What Does "Clean" Mean To You?

This 32-minute ISSA interview discusses "what cleanliness actually looks like from a technical and realistic standpoint and how that differs from client expectations."

School IAQ Fact Sheets: Entire Series

This 26-page fact sheet compiled by the Center for Green Schools (in partnership with ASHRAE) provides guidance on "improving indoor air quality in schools." Topics discussed include various possible strategies (such as increased ventilation, HVAC filtration, in-room air cleaners, and germicidal UV), disinfectants, IAQ monitoring, and common myths and mistakes to avoid.

Cleaning Maintenance & Management (July / August 2025 Edition)

The July / August 2025 edition of the Cleaning Maintenance & Management magazine discusses "choosing the right data strategy for smart restrooms" (P. 8-9), using the summer break to plan for floor care in educational facilities (P. 16-17), "handling and disposal of biohazardous waste in restrooms" (P. 18-20), "tips to protect your facility's allergy and asthma sufferers" (P. 24-25), dispenser designs for restrooms "that meet both custodian and customer needs" (P. 26-27), choosing the correct chemicals and procedures for floor maintenance depending on the floor type (P. 28-29), and focusing on restrooms to "improve your facility's image" (P. 30-32).

Integrating LEED Version 5 into Your Cleaning Operation

This 58-minute ISSA webinar discusses the changes in Version 5 of the LEED green building certification and their implications on the cleaning industry.

Contracting Profits (July / August 2025 Edition)

The July / August 2025 edition of the Contracting Profits magazine discusses how building service contractors (BSCs) "navigate 2025's challenges with creativity" (P. 4-8), "tips for a top-shelf restroom" (P. 33-35), and "job costing for profitable bids in contract cleaning services (P. 36-37).

Building Services Management (July 2025 Edition)

The July 2025 edition of the Building Services Management magazine includes the 2025 Buyers' Guide, which contains contact information for "products, services, and equipment for building and facility service professionals"; there is also a discussion on sustainability of restroom products and accessibility considerations of restroom fixtures (P. 34-35).

Building Operating Management (July 2025 Interactive Edition)

The July 2025 interactive edition of the Building Operating Management magazine discusses "ground source heat pumps... as an answer to energy efficiency needs" (P. 6-8), "return-to-work's influence on restroom design" (P. 10-12), "protecting vulnerable populations during natural disasters" (P. 16-18), and "K-12 school safety concerns" (P. 19).
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