Welcome to Elliott Affiliates, Ltd.’s Knowledge Center, where you will find information relevant to owners, occupiers, investors, and contractors in the commercial real estate space. While Elliott’s core focus in the janitorial services segment is about creating clear performance- and outcome-based contract scopes of work and guiding their delivery using a continuous improvement process that delivers exceptional results. Organizations that engage contractors have a myriad of factors to consider when engaging and managing contracted services.
CleanTalk - Floor Care & Maintenance: Best Practices
This 63-minute CleanLink webinar discusses "the key differences between vinyl types," "how to avoid costly mistakes," "what to do when floors need restoration," and "the right tools, equipment, products, and daily maintenance techniques." (Note: A free registration is required to access the video.)
The Blame Game: How to Sort Fact From Fault on Flooring Fails
This 32-minute ISSA interview discusses "the complex issues that affect both carpet and hard surface flooring" such as "discoloration, stains, buckling, delamination, watermarking / pooling" and "who’s really at fault... when flooring complaints arise"
Facility Cleaning Decisions (May / June 2025 Edition)
The May / June 2025 edition of the Facility Cleaning Decisions magazine discusses "natural disaster preparation and recovery" (P. 6-8), "current trends and overcoming... challenges" for the cleaning industry (P. 12-15), how to "improve cleaning performance while contending with staff and budget issues" in the context of floor maintenance (P. 16-18), and "making the case for SOP [standard operating procedure] development" when managing educational facilities (P. 20-21).
The Robot Revolution: AI, Autonomy & the Future of Cleaning
This 43-minute ISSA podcast (Episode 12 of the "Hard Refresh" series) discusses "the future of robotics in the cleaning industry": "how AI and robotics are transforming facility management without replacing frontline workers"
Bridging the Language Gap: Overcoming Training Obstacles for Spanish Speaking Staff
This 60-minute ISSA webinar discusses "practical, field-tested strategies to improve multilingual training, streamline communication, and create a workplace where everyone... can succeed"
Removing and Preventing Uric Acid Scale in Urinals
Cleaning Maintenance & Management article on how to deal with uric acid scale build-up "in high-traffic restrooms"
Cleaning Maintenance & Management (May / June 2025 Edition)
The May / June 2025 edition of the Cleaning Maintenance & Management magazine discusses "implementing autonomous mobile robots into your cleaning program" (P. 8-10), "protecting women from cleaning chemical hazards" (P. 12-14), "maintaining niche sustainable flooring" (P. 22-25), "mitigating hearing loss risks for facility service workers" (P. 26-28), "navigating the challenges of school floor care" (P. 36-37), "preventive cleaning strategies and floor renewal systems" to "extend the life of flooring" (P. 40-41), and "data-driven workloading" (P. 42-44).
ISSA Today (May / June 2025 Edition)
The May / June 2025 edition of the ISSA Today magazine discusses "digital product passports" for managing data associated with cleaning products (P. 8-10), usage of AI "in sales and marketing for the cleaning industry" (P. 18-19), "women in leadership... in facility solutions" (P. 20-21), and "understanding climate risk reporting and transparency" (P. 22-23).
Contracting Profits (May / June 2025 Edition)
The May / June 2025 edition of the Contracting Profits magazine discusses "navigating the green cleaning landscape" (P. 6-8), "modernizing mopping" (P. 9-11), and the results of the 2025 Building Services Contractor Market Study (P. 16-20).
Cleaning with Purpose: Ergonomics, ESG, and Results that Matter
This 25-minute ISSA interview discusses "how facility managers can protect frontline workers from preventable injuries through ergonomic best practices," "the shift from task-based to results-based cleaning," "how cleaning is valued in different parts of the world," and "environmental, social, and governance (ESG) goals in cleaning operations."
Maintenance Sales News (May 2025 Edition)
The May 2025 edition of the Maintenance Sales News magazine discusses "selecting the right chemical dilution control system for your custodial operation" (P. 8-9), "the often overlooked role of shoes in spreading pathogens" (P. 10-11), the importance of hand hygiene "for business success" and "in industrial settings (P. 12 / 22-23), and "winning strategies for selecting and using better cleaning chemicals and related supplies" (P. 14-15).
Building Services Management (May 2025 Edition)
The May 2025 edition of the Building Services Management magazine discusses "concrete floor maintenance" (P. 12-13), smart restroom fixtures such as dispensers with "internet-enabled" sensors (P. 16-17), "maintenance recommendations for common floor types" (P. 18-19), "restoration of water-damaged property" (P. 20-21), and "disinfectants in health care settings" (P. 30-31).