Welcome to Elliott Affiliates, Ltd.’s Knowledge Center, where you will find information relevant to owners, occupiers, investors, and contractors in the commercial real estate space. While Elliott’s core focus in the janitorial services segment is about creating clear performance- and outcome-based contract scopes of work and guiding their delivery using a continuous improvement process that delivers exceptional results. Organizations that engage contractors have a myriad of factors to consider when engaging and managing contracted services.
Maintenance Sales News (September 2025 Edition)
The September 2025 edition of the Maintenance Sales News magazine discusses how distributors can "become true partners to facility managers" (P. 10), the importance of trash liners (P. 12-14), the "TACT" framework (time, agitation, chemical, and temperature) for the cleaning industry (P. 20), and the ISSA Show North America 2025 conference (P. 28-37)– including a listing of products from selected exhibitors (P. 38-46).
Are AI-Enabled Bots Undermining Safety Training?
Facility Executive article on the risk that "advanced AI agents" could be used to bypass safety training courses
Cleaning Maintenance & Management (September / October 2025 Edition)
The September / October 2025 edition of the Cleaning Maintenance & Management magazine discusses cleaning products certified by EPA's "Safer Choice" Program (P. 12-14), emergency preparedness "planning for natural disasters" (P. 16-19), "adopting a science-based dust management program" (P. 20-21), avoiding common "facility fire hazards" (P. 22-25 / 40-41), the ISSA Show North America 2025 conference (P. 26-29), availability of feminine hygiene products in public facilities (P. 38-39), and "year-round grounds maintenance" (P. 42-43).
Q&A with the Experts in Healthcare: Disinfectant and Surface Compatibility
This 45-minute ISSA interview discusses "surface disinfection compatibility" (the need to clean various surface materials differently because of the chemistry involved).
Building Services Management (September 2025 Edition)
The September 2025 edition of the Building Services Management magazine discusses "best practices for snow and ice removal" (P. 12-14), "IAQ strategies for commercial HVAC" regarding "common pollutants" (P. 16-18), "effective inventory control" for restrooms (P. 20-21), prevention of healthcare-acquired infections (P. 22-23), safety considerations related to "mobile elevated work platforms" (P. 24-25), "carpet care tips" for "bodily fluids" (P. 28-29), and "chemical dilution control" for cleaning chemicals and disinfectants (P. 32-33).
Modern Learners, Outdated Training
This 65-minute ISSA webinar discusses updating "yesterday's training tools" for "today's digital world" in the context of the cleaning and restoration industries (particularly "young workers entering the field and their expectations for... how you train them").
Carpet Cleaning Myths Exposed: Insider Secrets Revealed
This 33-minute ISSA interview discusses several common misconceptions related to carpet cleaning.
3 Non-Negotiables for Effective AI Adoption in Building Management
Buildings.com article on proper implementation of artificial intelligence in smart building systems (extent of automation, proper data management, and human oversight)
Staffing Strategies that Meet Cleaning Needs
This CleanLink article discusses "a practical approach to making agency staffing work."
INCLEAN (July / August 2025 Edition)
The July / August of 2025 edition of ISSA's INCLEAN magazine discusses "low-impact" cleaning equipment (P. 28-30), things to consider before adopting "AI, IoT, and automation" in cleaning operations (P. 34-36), proper handling of cleaning chemicals (P. 37-39).
Maintenance Sales News (July / August 2025 Edition)
The July / August 2025 edition of the Maintenance Sales News magazine discusses "maintenance / replacement parts strategy" for floor care equipment (P. 8-9) and the role of "distributors and commercial cleaning companies" in the "health and safety of the built environment" (P. 12-15); there are also listings of suppliers of ice melt products (P. 24-29) and "mop, brush, and broom manufacturers" (P. 32-40).
Charting the Course: The Future of Environmental Services
This 27-minute ISSA interview discusses using automation and sensor technology to solve problems in the cleaning industry.