Welcome to Elliott Affiliates, Ltd.’s Knowledge Center, where you will find information relevant to owners, occupiers, investors, and contractors in the commercial real estate space. While Elliott’s core focus in the janitorial services segment is about creating clear performance- and outcome-based contract scopes of work and guiding their delivery using a continuous improvement process that delivers exceptional results. Organizations that engage contractors have a myriad of factors to consider when engaging and managing contracted services.

People Over Platforms: Building Human-Centered AI

This 29-minute ISSA podcast (Episode 21 of the "Hard Refresh" series) discusses "what does a people-first approach to AI really look like?"

Beyond Automation: How SAVI 360 Supports Frontline Cleaning Teams

In this 23-minute ISSA interview, Optisolve representative Sanjaya Abeysinghe provides a demo of how their AI-powered "SAVI 360" platform can "[help] contractors and facility managers improve cleaning outcomes, drive accountability, and raise standards across facilities of all types."

Unlocking Savings and Improving Cleaning Performance: The Importance of Accurate Chemical Dilutions

In this 57-minute ISSA webinar, representatives from 3M discuss "the importance of accurate chemical dilutions" for "cleaning performance."

Measurable Results: Transforming spaces through occupancy-based setbacks

IFMA FMJ article on using occupancy data to "address both sustainability and energy efficiency in buildings, especially office spaces" and "provide energy and cost savings over the short and long term"

Around-the-Clock Floor Care: Maintaining Hard Floors in High-Traffic Facilities

This 59-minute ISSA webinar discusses "tips on keeping your facility’s floors in prime condition without significantly disrupting building needs," such as "scheduling the best times to clean and restore flooring in high-traffic areas" and "choosing equipment and accessories that simplify floor cleaning and restoration processes."

The Future of Facility Care: Integrating Automation & Sustainability

This 51-minute ISSA webinar discusses "the latest advancements in automated maintenance solutions" that "not only improve operational efficiency but also significantly reduce environmental impact," and "how to leverage data analytics to optimize resource usage, enhance indoor air quality, and ensure compliance with sustainability standards."

Facility Executive (June 2025 Edition)

The June 2025 edition of the Facility Executive magazine discusses "making occupant wellness accessible through workplace design" (P. 14-15), how "workplace analytics help companies balance operational goals with employee needs" (P. 16-17), "healthcare restroom design" (P. 20-21), "finding tech-savvy contractors" in the context of facility management (P. 24-25), "cloud-based physical security platforms" for higher education (P. 26-27), and "protecting facilities against severe storm threats" (P. 28-29).

Building Services Management (June 2025 Edition)

The June 2025 edition of the Building Services Management magazine discusses "preferred upgrades" for "public restrooms in the U.S." (P. 10-11), cleaning and disinfection protocols in healthcare environments (P. 14-15), how "indoor chemistry influences the indoor environment" and the health of building occupants (P. 18-19), application of AI "in floor machines" (P. 20-21), and mold prevention through moisture monitoring (P. 26-27).

Building Operating Management (June / July 2025 Edition)

The June / July 2025 edition of the Building Operating Management magazine discusses sustainability efforts in the restrooms of the Intuit Dome in Inglewood, CA (P. 8-11) and in energy use by the Osceola County School District in Florida (P. 12-15), how Baltimore City "uses a methodical approach for identifying and disposing of unwanted buildings" (P. 16-19), "preventing slips and falls" in healthcare facilities (P. I/6-8), and "dry surface biofilm" as a high-priority for removal during the disinfection process (P. I/10).

Facility Cleaning Decisions (May / June 2025 Edition)

The May / June 2025 edition of the Facility Cleaning Decisions magazine discusses "natural disaster preparation and recovery" (P. 6-8), "current trends and overcoming... challenges" for the cleaning industry (P. 12-15), how to "improve cleaning performance while contending with staff and budget issues" in the context of floor maintenance (P. 16-18), and "making the case for SOP [standard operating procedure] development" when managing educational facilities (P. 20-21).

The Robot Revolution: AI, Autonomy & the Future of Cleaning

This 43-minute ISSA podcast (Episode 12 of the "Hard Refresh" series) discusses "the future of robotics in the cleaning industry": "how AI and robotics are transforming facility management without replacing frontline workers"

How AI Can Deliver Faster, Actionable Facility Insights

FacilityNet article on using artificial intelligence for Facility Condition Assessments (FCAs)
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