Welcome to Elliott Affiliates, Ltd.’s Knowledge Center, where you will find information relevant to owners, occupiers, investors, and contractors in the commercial real estate space. While Elliott’s core focus in the janitorial services segment is about creating clear performance- and outcome-based contract scopes of work and guiding their delivery using a continuous improvement process that delivers exceptional results. Organizations that engage contractors have a myriad of factors to consider when engaging and managing contracted services.
Busyness vs. Business in the Age of AI
This 19-minute ISSA interview discusses "the difference between being busy and building a business that lasts" and the role of AI in business operations
INCLEAN (July / August 2025 Edition)
The July / August of 2025 edition of ISSA's INCLEAN magazine discusses "low-impact" cleaning equipment (P. 28-30), things to consider before adopting "AI, IoT, and automation" in cleaning operations (P. 34-36), proper handling of cleaning chemicals (P. 37-39).
Maintenance Sales News (July / August 2025 Edition)
The July / August 2025 edition of the Maintenance Sales News magazine discusses "maintenance / replacement parts strategy" for floor care equipment (P. 8-9) and the role of "distributors and commercial cleaning companies" in the "health and safety of the built environment" (P. 12-15); there are also listings of suppliers of ice melt products (P. 24-29) and "mop, brush, and broom manufacturers" (P. 32-40).
Your Public Restroom Could Be Costing You: Why Inclusive Hygiene Matters
This 53-minute ISSA webinar discusses how facility managers in the US can "create a restroom experience that supports... business goals while meeting the needs of all users."
Gamifying Worker Training: Gamification to Boost Training Effectiveness in Field Services
This 60-minute ISSA webinar discusses "how companies are transforming training and employee engagement through simple but powerful strategies" and how "recognition ... builds loyalty, prevents burnout, and drives employees to perform at their best."
Facility Cleaning Decisions (July / August 2025 Edition)
The July / August 2025 edition of the Facility Cleaning Decisions magazine discusses "sustainable" restroom supplies (P. 6-8), how "high dusting... can boost overall air quality" (P. 10-12), the results of the 2025 Facility Cleaning Decisions Management Survey (P. 14-19), and how Chicago Public Schools achieved the "Healthy Green Schools & Colleges gold-level certification" (P. 20-21).
From Acid to AI: 60 Years of Cleaning Innovation
This 29-minute ISSA podcast (Episode 20 of the "Hard Refresh" series) discusses the evolution of cleaning technology "from hydrochloric acid to AI-powered operations" and how to promote and implement technology in the janitorial industry.
Biometrics, Buy-In & Behavioral Change
This 37-minute ISSA podcast (Episode 19 of the "Hard Refresh" series) discusses "biometric tech in the janitorial world... and why success has way more to do with people than software."
ISSA Today (July / August 2025 Edition)
The July / August 2025 edition of the ISSA Today magazine discusses "the causes and contaminants affecting indoor air quality" (P. 10-12), "the power of AI agents" for automating repeatable tasks (P. 14-15), "defining cleaning for health through metrics" (P. 16-18), and "strategic execution" of "your facility management plan" (P. 26-30).
Contracting Profits (July / August 2025 Edition)
The July / August 2025 edition of the Contracting Profits magazine discusses how building service contractors (BSCs) "navigate 2025's challenges with creativity" (P. 4-8), "tips for a top-shelf restroom" (P. 33-35), and "job costing for profitable bids in contract cleaning services (P. 36-37).
Bridging the Language Gap: Overcoming Training Obstacles for Spanish Speaking Staff
This 60-minute ISSA webinar discusses "practical, field-tested strategies to improve multilingual training, streamline communication, and create a workplace where everyone... can succeed"
Cleaning Maintenance & Management (May / June 2025 Edition)
The May / June 2025 edition of the Cleaning Maintenance & Management magazine discusses "implementing autonomous mobile robots into your cleaning program" (P. 8-10), "protecting women from cleaning chemical hazards" (P. 12-14), "maintaining niche sustainable flooring" (P. 22-25), "mitigating hearing loss risks for facility service workers" (P. 26-28), "navigating the challenges of school floor care" (P. 36-37), "preventive cleaning strategies and floor renewal systems" to "extend the life of flooring" (P. 40-41), and "data-driven workloading" (P. 42-44).