Welcome to Elliott Affiliates, Ltd.’s Knowledge Center, where you will find information relevant to owners, occupiers, investors, and contractors in the commercial real estate space. While Elliott’s core focus in the janitorial services segment is about creating clear performance- and outcome-based contract scopes of work and guiding their delivery using a continuous improvement process that delivers exceptional results. Organizations that engage contractors have a myriad of factors to consider when engaging and managing contracted services.
Rethinking Restrooms: The Push Toward Menstrual Equity in Facilities
This 18-minute ISSA interview discusses a recent survey showing that "less than half of the facilities provide menstrual care products" and "what the data reveals about awareness, affordability, and inclusion—and what facility managers can do to make meaningful improvements"
Facility Maintenance Decisions (October 2025 Edition)
The October 2025 edition of the Facility Maintenance Decisions magazine discusses "contingency planning and resilience analysis" for facilities (P. 4-5), "restroom upgrades" at the Baltimore Convention Center (P. 6-8), "common HVAC missteps and myths" (P. 10-13), "benefits of zero-waste audits" (P. 14-16), and "inspection, testing, and maintenance" of fire protection systems (P. 17-19).
Schools Need Better IAQ
This CleanLink article cites an op-ed by Kelsey Herring (director of sustainability and government relations at Armstrong World Industries) that argues for an increased focus on indoor air quality in schools from the standpoint of health, finance, and sustainability.
Construction Firms Advance AI and Cybersecurity but Struggle with Integration, Wipfli Reports
Buildings.com article on the challenges faced by construction firms regarding the "integrat[ion] of AI into core decision-making" and concerns about cybersecurity breaches
Sensor Fatigue: When Too Much Data Becomes a Problem
Buildings.com article on "the critical importance of quality over quantity" regarding sensor data in smart buildings
Facility Maintenance Decisions (September 2025 Edition)
The September 2025 edition of the Facility Maintenance Decisions magazine discusses "data-driven facility management" (P. 4-5), the evolution of "door hardware and access control" and their security and accessibility implications (P. 13-15), and "touch-free" restroom fixtures (P. 16-17).
Building Operating Management (September 2025 Edition)
The September 2025 edition of the Building Operating Management magazine discusses using "facilities data" for management purposes (P. 12-14), "smart" fire protection systems (P. 15-17), solar projects at the Catholic University of America (CUA) in Washington, D.C. (P. 18-20), and the NFMT Remix 2025 conference in Orlando, FL (P. 24).
How Intelligent Are Your Facilities?
Buildings.com article on how facilities can improve their "digital infrastructure" through "aggregation and centralization of disparate information technology (IT) and operational technology (OT) systems and data"
3 Non-Negotiables for Effective AI Adoption in Building Management
Buildings.com article on proper implementation of artificial intelligence in smart building systems (extent of automation, proper data management, and human oversight)
Staffing Strategies that Meet Cleaning Needs
This CleanLink article discusses "a practical approach to making agency staffing work."
The Power of IoT in Facility Services
This 47-minute ISSA podcast (Episode 23 of the "Hard Refresh" series) discusses "how IoT is reshaping janitorial services—from demand-driven cleaning to real-time proof of service."
How to Build a Unified Data Ecosystem
Buildings.com article on how to integrate "siloed data systems" for "remote control and real-time monitoring" via "smart building platforms powered by AI"