Welcome to Elliott Affiliates, Ltd.’s Knowledge Center, where you will find information relevant to owners, occupiers, investors, and contractors in the commercial real estate space. While Elliott’s core focus in the janitorial services segment is about creating clear performance- and outcome-based contract scopes of work and guiding their delivery using a continuous improvement process that delivers exceptional results. Organizations that engage contractors have a myriad of factors to consider when engaging and managing contracted services.
Building Operating Management (August 2025 Edition)
The August 2025 edition of the Building Operating Management magazine discusses energy saving efforts by various K-12 school districts (P. 4-7 / 8-11), energy management and usage of AI in facility management (P. 14-16), and "evaluating risk assessment strategies" (P. 17-19).
People Over Platforms: Building Human-Centered AI
This 29-minute ISSA podcast (Episode 21 of the "Hard Refresh" series) discusses "what does a people-first approach to AI really look like?"
From Acid to AI: 60 Years of Cleaning Innovation
This 29-minute ISSA podcast (Episode 20 of the "Hard Refresh" series) discusses the evolution of cleaning technology "from hydrochloric acid to AI-powered operations" and how to promote and implement technology in the janitorial industry.
Beyond Automation: How SAVI 360 Supports Frontline Cleaning Teams
In this 23-minute ISSA interview, Optisolve representative Sanjaya Abeysinghe provides a demo of how their AI-powered "SAVI 360" platform can "[help] contractors and facility managers improve cleaning outcomes, drive accountability, and raise standards across facilities of all types."
The AI Advantage
IFMA FMJ article on possible applications of AI tools in facility management, such as predictive / preventive maintenance, energy optimization, routine task automation, safety / security enhancements, space utilization, and indoor air quality
Biometrics, Buy-In & Behavioral Change
This 37-minute ISSA podcast (Episode 19 of the "Hard Refresh" series) discusses "biometric tech in the janitorial world... and why success has way more to do with people than software."
ISSA Today (July / August 2025 Edition)
The July / August 2025 edition of the ISSA Today magazine discusses "the causes and contaminants affecting indoor air quality" (P. 10-12), "the power of AI agents" for automating repeatable tasks (P. 14-15), "defining cleaning for health through metrics" (P. 16-18), and "strategic execution" of "your facility management plan" (P. 26-30).
Cleanfax (Summer 2025 Edition)
The Summer 2025 edition of the Cleanfax magazine discusses "practical uses of AI... in cleaning and restoration operations" (P. 8-9), the results of the 2025 Restoration Benchmarking Survey Report (P. 10-15), strategies for odor control (P. 20-22), and "the business case for adding IAQ [indoor air quality] to cleaning services" (P. 24-25).
Building Services Management (June 2025 Edition)
The June 2025 edition of the Building Services Management magazine discusses "preferred upgrades" for "public restrooms in the U.S." (P. 10-11), cleaning and disinfection protocols in healthcare environments (P. 14-15), how "indoor chemistry influences the indoor environment" and the health of building occupants (P. 18-19), application of AI "in floor machines" (P. 20-21), and mold prevention through moisture monitoring (P. 26-27).
The Robot Revolution: AI, Autonomy & the Future of Cleaning
This 43-minute ISSA podcast (Episode 12 of the "Hard Refresh" series) discusses "the future of robotics in the cleaning industry": "how AI and robotics are transforming facility management without replacing frontline workers"
How AI Can Deliver Faster, Actionable Facility Insights
FacilityNet article on using artificial intelligence for Facility Condition Assessments (FCAs)
ISSA Today (May / June 2025 Edition)
The May / June 2025 edition of the ISSA Today magazine discusses "digital product passports" for managing data associated with cleaning products (P. 8-10), usage of AI "in sales and marketing for the cleaning industry" (P. 18-19), "women in leadership... in facility solutions" (P. 20-21), and "understanding climate risk reporting and transparency" (P. 22-23).