Publications

We have several educational and interested free downloads available. Would you like to learn about Cleaning Performance, Performance-Based Outsourcing, or Extreme Green Cleaning? Read below and click to download!

Close-Up: Outsourcing – Download

Performance-based outsourcing is a buying strategy that specifies the results needed by the facility manager to create competitive value, not the processes to achieve those results. It supports the mission of the facility manager’s organization to serve a specific customer or market.

A Collection of Cleaning Performance Articles – Download
Over the years, cleaning industry innovator and thought leader, Vince Elliott has offered insightful ideas on a variety of facility service topics. In this collection he explores the idea of what “clean” means, how to measure cleaning performance, and why a customer focus is the most powerful management strategy you can adopt. Reading this collection is like a crash course about the cleaning industry!  

A National Benchmark of Cleaning Performance – Download
Based on a nationwide study of commercial properties complied over the last few years, the primary goal of this report is to provide broad-based cleaning information and performance data which is both objective and practical. The report also describes alternative cleaning strategies in use today and highlights the advantages and risks for each.

Performance-Based Outsourcing: A Primer – Download
This eBook explores the various outsourcing strategies in use throughout the US in order to assist the buyer of cleaning services in comparing and understanding the value for a variety of outsourcing strategies. A must-read for anyone looking to find and retain high performing, low cost service providers.

Extreme Green Cleaning Digest – Download

Download the first chapter of this enlightening book on Performance-Based Strategies for Extreme Green Cleaning.  This is the ultimate guide to cleaning without chemicals.  Learn what’s bad about what’s around your space!

A Chemical Free Cleaning Guide for your Home – Download

Download this enlightening white paper on how we have inadvertently participated in a long-term chemical experiment.  Learn what to do about the chemicals in your home and how to clean without them!