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Over 30 Years of Excellence - Founded in 1973 !
We are one of the leading consulting firms specializing in Performance Based Outsourcing and Performance Management, utilizing the principles of the Quality Movement. Our work is based on the Quality Movement techniques and special diagnostic tools which are used to ensure effective control and management.
We primarily support the needs of the Facilities Management industry in its systematic search for excellence, including assisting them with the implementation of quality management systems. Drawing on the works of Deming, Juran, Crosby and others, Elliott teams have implemented performance-based cleaning management programs tailored to the specific needs of a wide variety of clients. Our services include the following:
- Identifying Key Performance Indicators and Success Factors for the Facility Management Industry
- Benchmarking & Auditing Performance utilizing our Proprietary Measurement System
- Developing Contract Definition & Specifications and Bid
- Documents to Facilitate the Un-biased Selection of a Qualified Contractor and
- Training our Clients, their Contractors and other Interested Parties on the Principals of Performance Management and of the Quality Movement
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