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2002 Radio Show
Vince tries his hand at a radio talk show host! Download and listen to Vince's talk radio show that aired in 2002. You will need software that will play an .mp3 file. If you need software, you can download Windows Media Player for free.
Many topics - check them out!
January 8, 2002
Title of Show: "Managing the Professional Service Firm"
Guest: David H. Maister
Description: Former Harvard Business School Professor David Maister is one of the world's leading authorities on managing the professional service firm. He is the author of many books on the subject, including "Managing the Professional Service Firm" and his latest book, "First Among Equals: How to Manage a Group of Professionals", released April 2002.
January 15, 2002
Title of Show: "Emergency and Disaster Planning for Business"
Guest: Pat Moore, Certified Business Continuity Planner and FEMA's 1999 Outstanding National Business Person of the Year.
Description: In the wake of the bombing of the World Trade Center, a number of lessons were learned about the need for businesses to have strategies to face emergencies and disasters. National experts Pat Moore and John Copenhaver explore the areas that all businesses should consider for business continuity planning.
January 22, 2002
Title of Show: "Creating Enthusiasm in your Customers and Employees"
Guest: Barbara A. Glanz, Barbara Glanz Communications
Description: Barbara Glanz gives keynote speeches all over the world on the topic of "Spreading Contagious Enthusiasm" within organizations. She is also author of many books on the subject including "C.A.R.E. Packages for the Workplace: Dozens of Little Things You Can Do To Regenerate Spirit At Work".
February 5, 2002
Title of Show: "Leadership, Integrity and Overcoming Adversity"
Guest: Captain Gerald Coffee
Description: A former Navy fighter pilot, Captain Coffee spent 7 years as a POW in Vietnam. Since returning in 1973 he has brought his message of facing adversity, complexity, and change with courage and integrity to thousands of people from the speaking platform. Captain Coffee has been voted one of America's Top 10 speakers.
February 12, 2002
Title of Show: "The Power of Nice: Negotiating To Win"
Guest: Ron Shapiro, Sports Agent-Attorney
Description: Ron Shapiro is one of baseball's most respected agent-attorneys, representing baseball greats like Cal Ripkin, Jim Palmer, and Brooks Robinson. An expert in successful negotiating techniques, he is the author of the book "The Power of Nice" and founder of the Shapiro Negotiating Institute in Baltimore, Maryland.
February 19, 2002
Title of Show: "Current Trends in Marketing"
Guest: John Gaffney; Contributing Writer, Business 2.0
Description: John Gaffney writes the erudite, articulate adn very observant "Market Focus" column for the AOL Time-Warner business magazine "Business 2.0".
February 26, 2002
Title of Show: "The Demystification of Outsourcing"
Guest: Peter Bendor-Samuel, CEO of The Everest Group
Description: Peter Bendor-Samuel is the author of the book "The Demystification of Outsourcing" and he is the CEO of The Outsourcing Center, the most prominent internet portal for information about outsourcing studies and strategies.
March 5, 2002
Title of Show: "Defining, Measuring, and Improving Janitorial Service Performance"
Guest: Vincent F. Elliott, Interviewed by Elizabeth Hopkins
March 12, 2002
Title of Show: "Increasing Customer Loyalty and Satisfaction "
Guest: Sue Cook
Description: Sue is President of Think Customer, a groundbreaking consulting practice pioneering innovative strategies to create customer-obsessed organizations. She is also co-founder of the Leadership Forum 2000 & Beyond and co-author of "Turned On: Eight Vital Insights to Energize Your People, Customers, and Profits" ... a behind the scenes chronicle of organizations who think and act differently to create value for their customers, staff, and shareholders.
March 26, 2002
Title of Show: "Performanced-Based Contracting"
Guest: Vincent F. Elliott, Interviewed by Elizabeth Hopkins
Description: Elliott Affiliates, Ltd. Founder and CEO Vince Elliott talks about the important advantages of performance-based contracts in the outsourcing strategy.
April 2, 2002
Title of Show: "Reorganizing Your Corporation for the Digital Age"
Guest: Jim Champy, CEO, Consulting Division, Perot Systems
Description: In 1993 Jim wrote what turned out to be one of the most influential business books of the 90's - "Reengineering the Corporation". Selling nearly 2 1/2 million copies, it inspired many corporations to rethink their corporate strategies. Recently he wrote a new book, "X-Engineering the Corporation: Reinventing Your Business in the Digital Age", to address the new challenges that companies face with rapidly expanding technology changing the way we do business.
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