Defect-Based Item Inspection

Independent, third party inspection is the most accurate and objective method of measuring performance for any vendor. Elliott Affiliates developed its proprietary system of janitorial performance measurement after years of research and testing. Randomly selected rooms are inspected to determine the cleanliness of every item in them.

We invest extensive time to train and test our inspectors before they are permitted to conduct independent measurements of contractor janitorial performance. Inspectors are trained and monitored on a regular basis to ensure accuracy as well as increase their knowledge base, enabling them to bring more value to clients and contractors.