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Case Studies: Case 5
Portfolio: |
213 buildings, 22 million SF throughout Northern California |
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Goals: |
 Change cleaning programs to better accommodate tenants |
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Reduce complaints |
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Improve cleanliness of the new portfolio of buildings |
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Convert to a Performance-Based contract relationship |
Goal |
Pre-Elliott |
End of Contract |
Gain |
Cleanliness |
64% |
80% |
16% |
Customer Satisfaction |
76% |
82% |
6% |
Cost Savings |
$15,133,000 |
$13,002,000 |
31%
($2,131,000/yr)* |
RESULTS
* Total savings = projected $10,655,000 for the five year contract
Case 1 | Case 2 | Case 3 | Case 4 | Case 5 | Case 6
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