Elliott Affiliates, Ltd.

Your Partner for Managing MRO Service Performance!

Case Studies: Case 3

Portfolio:
57 buildings, 3.5 million SF throughout Central & Northern Ohio
Goals:
Consolidate cleaning contracts from eight newly acquired Banks
Reduce the cost of cleaning in the new portfolio of buildngs
Improve cleanliness of the new portfolio of buildings
Try a Performance-Based contract relationship

Goal
Pre-Elliott
End of Contract
Gain
Cleanliness
28%
70%
42%
Customer Satisfaction
60%
74%
14%
Cost Savings
$1,439,000
$988,000
31%
($451,000/yr)*

RESULTS
* Total savings = projected $902,000 for the two year contract

Case 1 | Case 2 | Case 3 | Case 4 | Case 5 | Case 6

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